The Essentialist, Eike Boeljes, lean management, lean service, mudas, wastes in lean management

Lean Lesson 2:

 Deadly Wastes in Your Business – Services vs. Production

Eike Böljes

Read Lean Lesson 1 here.

Today, we have more companies operating in services than in production. Especially in the past decade, service providers have increased significantly and even surpassed the production sector. What has been neglected throughout this development, however, is the new optimisation potential that has come along. Continue reading

lean management, lean service, mudas, eike boeljes

Lean Lesson 1:

How to Keep Your Services On Fleek

Eike Böljes

When it comes to a nation’s most significant economic output, most people associate leading export countries such as Germany, the US, and Japan with their most famous physical products. Automotive, IT, and apparel are only a few well-known examples. What many people don’t know, however, is that these products don’t actually dominate the economic landscape. It’s the service sector that contributes most to their GDP. Continue reading