The Essentialist, Eike Boeljes, lean management, lean service, mudas, wastes in lean management

Lean Lesson 2:

 Deadly Wastes in Your Business – Services vs. Production

Eike Böljes

Read Lean Lesson 1 here.

Today, we have more companies operating in services than in production. Especially in the past decade, service providers have increased significantly and even surpassed the production sector. What has been neglected throughout this development, however, is the new optimisation potential that has come along. Continue reading